Frequently Asked Questions
1
What kind of company is Bosu Co.?
▼
Bosu Co. is a specialty retail store dedicated to selling certified functional health food products.
2
What are Health Functional Foods?
▼
Health Functional Foods are products made with ingredients or components that provide beneficial functions for the human body. They may help support nutritional balance and overall health maintenance, and in Korea, their functionality and safety are managed in accordance with the standards of the Ministry of Food and Drug Safety (MFDS).
They may be understood as concepts similar to "Health Foods" or "Health Supplements" used in China.
The decision to consume Health Functional Foods and the duration of intake may vary depending on individual dietary habits, lifestyle, and health management needs. Please refer to the product's directions and recommended intake before consumption.
3
Can foreign customers receive Tax Free benefits when purchasing products?
▼
Yes. Foreign customers may receive Tax Free benefits when visiting our store and purchasing products directly.
Tax Free benefits are available to short-term foreign visitors holding foreign nationality, and a valid passport must be presented at the time of purchase.
With a valid passport, purchases
under KRW 1,000,000 per transaction are eligible for immediate tax refund, while purchases of
KRW 1,000,000 or more are subject to post-purchase tax refund procedures.
※ Tax Free eligibility and refund conditions may vary depending on relevant regulations and operational policies. For detailed information, please consult our staff at the store.
4
Can international customers pay with overseas payment methods?
▼
Yes, Bosu Co. supports a wide range of international payment methods for the convenience of our overseas customers.
We accept major international cards including Visa, Mastercard, JCB, and UnionPay, as well as global mobile payment services such as WeChat Pay and Alipay.
5
Is it possible to purchase online?
▼
We are currently
preparing to open a Naver Smart Store, and it will soon be available for convenient online purchases.
If you are an international customer who has difficulty using Naver Smart Store, please contact us directly and we will be happy to assist you.
6
I live overseas — can products be shipped internationally?
▼
Yes, international shipping is available.
In appreciation of our overseas customers' support, we offer
free shipping for international orders.
Please note that depending on the destination country, customs procedures may require
additional information for clearance or identity verification.
For details on available shipping destinations and conditions, please contact us directly.
